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AXS Ticketing

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We’ve partnered with AXS, one of the world’s leading ticketing platforms, to provide a secure, convenient, and flexible experience for our guests. AXS is modern and mobile-friendly, allowing guests to securely manage their tickets online or in the AXS mobile app. All ticket buyers are required to create an AXS account, and in doing so, have the ability to access and transfer tickets securely and efficiently. To enter the venue, digital tickets must be presented via the AXS Mobile ID found on the app. Alternatively, tickets can be picked up at Will Call prior to or on the day of the show. AXS Mobile ID ensures that tickets are put into the hands of fans, reduces ticket scalping from unauthorized resale sites, and helps us know who is coming to the show.

Creating Your AXS Account

When purchasing tickets, if you select AXS Mobile ID delivery, your tickets will be automatically added to your AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. You can also create an account without purchasing tickets by going to AXS.com and entering some basic information.  After completing the account information, you may buy, sell or manage any seats in your account.  

Finding and Using Your Tickets 

  1. Download the AXS mobile app (your AXS ticket confirmation email will include instructions).
  2. Open the app and sign in to see your tickets.
  3. Show your tickets in the app to be scanned for entry.
  4. Enjoy the show!
  • If you purchased tickets for a group, you must either enter with your entire party, or transfer tickets to group members before the event (instructions below).
  • If you are unable to download the AXS mobile app, you must pick up your tickets at Will Call and present a photo ID matching the name on the order.

Transferring Your Tickets

A ticket transfer allows you to digitally give each guest in your party their own ticket via the AXS mobile app. With seat transfers, you no longer need to worry about delivering the paper tickets to friends in advance or meeting them outside of the venue to walk in together. There is no fee for transferring seats, and you are allowed unlimited transfers.  

Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend, or you can cancel the transfer if they have not yet set up their AXS account. If they already have an AXS account, the tickets will go in their account automatically.

 

How to transfer tickets:

  1. Click the TRANSFER button next to the event in your AXS account.
  2. Select the tickets to transfer and enter the recipient’s information.
  3. On the review page, click the TRANSFER button to send the tickets. 

The recipient will then receive an email about the transfer, and will need to create an AXS account (if they don’t have one yet) to complete the ticket transfer. After that, the tickets will be theirs to use within the AXS mobile app. You can review your transfer history within the app by clicking on MY EVENTS and selecting TRANSFERRED. 

 

How to accept transferred tickets:

If you already have an AXS account, the tickets will be transferred to your account automatically. If you do not have an AXS account, you’ll receive an email with instructions to create an AXS account to claim the tickets that have been transferred to you. Once you have an account, seats transferred to you in the future will be accepted by your account automatically.  

 

How to cancel a ticket transfer

If you transfer tickets to someone who already has an AXS account, the tickets will be transferred instantly. Otherwise, you have until the recipient creates an account to cancel the transfer. Remember, your friends can always transfer tickets back to you.

Reselling Your Tickets & Buying Verified Resale Tickets

AXS Official Resale is the safe and easy way to buy and sell AXS tickets with other fans. When fans have tickets they can’t use, they can list them for other fans to buy. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS handles payment and delivery so buyers and sellers never interact with each other. If available, you’ll see the option to get tickets with AXS Official Resale on the event page.

In the event of a sold-out show, AXS Official Resale is the best and safest place to find and resell tickets, and is the only verified marketplace where fans can connect to buy and sell tickets. AXS is the official ticketing source for CFCC’s Wilson Center, and tickets purchased outside of AXS or WilsonCenterTickets.com may be fraudulent.

How to sell your tickets:

  1. Click the SELL button next to the event in your AXS Account.
  2. Select the tickets to sell, and then set your price and selling options.
  3. On the REVIEW page, click the LIST TICKETS button to complete your ticket listing.  

When your tickets sell, you’ll receive an email informing you of the sale. The tickets will be delivered to the buyer automatically. You’ll be able to transfer funds to your bank from AXS.com.

If you see a SELL button next to your tickets in your account, you can sell them. Resale capabilities are at the discretion of individual artists and their management.

How to remove a tickets listing:

  1. Sign in to your AXS Account and click LISTINGS.
  2. Choose a listing and click RETRACT.
  3. Click YES, RETRACT NOW. Your tickets will no longer be listed for others to buy.